Cloud PBX
Extensions, call queues, auto attendants, voicemail, call recording, call forwarding, business hours, ring groups, and advanced call handling.
Cloud Telecom for Modern Teams
IHS Phone
AI-native cloud PBX, IHS dialtone, secured HIPAA compliant texting, intelligent eFax routing, mobile and desktop apps, and enterprise integrations on resilient Houston and Dallas switching.
Own DialtoneIHS controlled routing
AI NativeBuilt for automation
HIPAA + SOC 2Compliance ready
Houston + Dallas100% SLA switches
Unified Communications
One platform for calls, texts, faxes, apps, and AI workflows.
IHS Phone gives small business, healthcare, legal, professional services, and enterprise teams the phone system depth they expect from national UCaaS platforms with the flexibility of a telecom partner that owns the dialtone and keeps phones in stock.
SIP Trunking
Carrier-grade voice connectivity for organizations that need flexible routing, number strategy, and dialtone control.
Contact Center
Queues, routing, reporting, and team workflows for customer service, billing, intake, and support teams.
AI Call Routing
AI can answer inbound calls, identify intent, route appropriately, and connect to third-party systems for automation.
Secure Texting
HIPAA compliant text messaging for staff, patients, clients, and teams that need a controlled communication trail.
Cloud Fax
Single-number faxing, complex eFax routing rules, inbound distribution, and workflows that keep critical documents moving.
Apps and Hard Phones
Use mobile apps, desktop apps, and SIP compatible desk phones including stocked Grandstream and Fanvil models.
Meetings and Teams Voice
Support unified voice, video collaboration, and Microsoft Teams calling workflows where your business needs them.
Built From Scratch
Designed for the next decade of business communications.
Most phone systems added AI after the fact. IHS Phone is designed around AI-native call handling, clean routing logic, and integrations that can connect communication events to the systems your teams already use.
- Use one business number for voice, secure SMS, and fax.
- Automate calls and texts through CRM, attorney portal, EHR, and EMR workflows.
- Keep employees connected on iOS, Android, Windows, and macOS.
- Route traffic through IHS cloud switches in Houston and Dallas.
Step 01
Call arrivesCaller reaches one published business number.
Step 02
AI identifies intentBilling, appointment, legal matter, support, sales, or urgent routing.
Step 03
System connects dataLookup, create, or update records in approved third-party systems.
Step 04
Team gets the right actionRoute a live call, trigger a text, deliver a fax, or open a task.
Ready for a smarter business phone system?
Bring your voice, text, fax, apps, AI, and integrations into one IHS Phone platform.