Business Voice
Auto attendants, extensions, direct inward dialing, ring groups, call queues, voicemail, forwarding, recording, and business-hour routing.
Platform Features
Cloud PBX depth with secure messaging, eFax, apps, and AI automation.
IHS Phone brings the expected unified communication features into one platform, then extends them with healthcare-grade security, single-number workflows, and AI-native routing.
Secure Messaging
HIPAA compliant text messaging built for regulated conversations with patients, clients, staff, and operational teams.
eFax Routing
Inbound and outbound eFax with complex routing rules, distribution paths, single-number support, and operational visibility.
Single Number
Use one published number for phone calls, text messages, and faxes so teams and customers do not juggle separate channels.
AI Call Handling
AI can answer calls, understand caller intent, route to the right team, and trigger next steps across connected systems.
Mobility
Give employees iOS, Android, Windows, and macOS access so the business phone system follows the team without exposing personal numbers.
Admin Controls
Manage users, numbers, routing rules, call flows, permissions, and communication policies with business-friendly controls.
Analytics
Understand call volume, answer patterns, routing performance, missed calls, user activity, and workflow bottlenecks.
Dialtone Ownership
IHS owns its dialtone and routing strategy, giving your organization a telecom partner with deeper operational control.
SIP Trunking
Connect SIP compatible systems and endpoints to IHS voice infrastructure for flexible routing and carrier-grade voice service.
Contact Center
Build queues, routing paths, team workflows, and reporting for intake, billing, service, support, and operations teams.
Hard Phones
Use SIP compatible desk phones or purchase stocked Grandstream and Fanvil business phones for office deployments.
Need a feature set matched to your operation?
We can map your current phone, SMS, fax, and workflow needs to an IHS Phone deployment plan.